GRI STANDARDS

GRI index of contents for sustainability report 2018

This page is the table of contents relating to the current reporting of the Uelzena Group. For reporting in 2018, the GRI Guidelines in their current version have been used.

The most significant changes are the designations and the clearly structured, modular design. Indicators are now termed disclosures and aspects are now topics. There is a modular structure: There are three universal (101, 102, 103) and 33 topic-specific standards (200, 300, 400).

This 2018 report has been compiled in accordance with the GRI Standards and the option “core”.

Universal Standards

  • GRI 101: Foundation 2016 – Starting point for using the GRI Standards and description of the reporting principles
  • GRI 102: General Disclosures 2016 – Reporting of contextual information about the organization
  • GRI 103: Management Approach 2016 – Information on management approaches and an explanation on why certain topics are relevant (delineation of topics), their effects and how to handle them

Topic-specific Standards

  • GRI 200: Economic Standards 
  • GRI 300: Environmental Standards
  • GRI 400: Social Standards

*The year defines the year of publication of the GRI standard. This means that adjustments can be allocated more clearly in future.

 


LEGEND: REFERENCES AND REMARKS

(1) Standard Disclosure, part of a Standard Disclosure, or an Indicator is not applicable. 
(2) The information is subject to specific confidentiality constraints. 
(3) There are specific legal prohibitions.
(4) The information is currently unavailable.
→ Remarks 

GRI 102: GENERAL DISCLOSURES

ORGANIZATIONAL PROFILE AND STRATEGY

Standard

Disclosure

References and comments


GRI 102: General Disclosures 2016

 


 

102-1 NAME OF THE ORGANIZATION

Company profile

→ Uelzena eG


102-2 ACTIVITIES, BRANDS, PRODUCTS, AND SERVICES

Business divisions

Products

 


 

102-3 LOCATION OF HEADQUARTERS 

Legal information

→ Uelzen, Germany

 


 

102-4 LOCATION OF OPERATIONS

Company profile

Sites

→ All sites of the Uelzena Group are located in Germany

→ Sales and procurement Non-dairy worldwide with focus on Europe; milk raw materials predominately sourced regionally from producers close to plant sites 

 


 

102-5 OWNERSHIP AND LEGAL FORM

Company profile

Cooperative

→ Registered cooperative with nine members

 


 

102-6 MARKETS SERVED

Company profile

 


 

102-7 SCALE OF THE ORGANIZATION

Company profile

Business divisions

Sites

Key performance figures company

→ 4 production sites (without MTW) and 1 distribution site

 


 

102-8 INFORMATION ON EMPLOYEES AND OTHER WORKERS

Key performance figures employees

→ Annual figures as head count, determined from the internal system: data gathered via SAP 

(1) Sites are located within Germany, therefore no breakdown by region or gender. 

(1) “Permanent freelance” employees or employees of contract partners have no/only minor significance. Therefore, there is no large fluctuation in number of employees.

 


 

102-9 SUPPLY CHAIN

The Uelzena supply chain

 


 

102-10 SIGNIFICANT CHANGES TO THE ORGANIZATION AND IST SUPLLY CHAIN

→ Cheese marketing and sales transferred from Altmark Käserei Uelzena GmbH to Uelzena eG. Retroactive merger of Trilactis GmbH into Hoche Butter GmbH with effect of 01.01.2018.

 


 

102-11 PRECAUTIONARY PRINCIPLE OF APPROACH

Code of Conduct of Uelzena eG

The Code of Conduct takes the precautionary approach into account. Uelzena is committed to the precautionary principle based on internationally recognized definitions. Processes and regulations ensure that negative ecological effects are avoided or reduced.
→ Supporting research and development in business fields aimed at reducing negative impacts further.

 


 

102-12 EXTERNAL INITIATIVES

→ Voluntary initiatives:

  • Ethical Trading Initiative (2015); SEDEX membership (2015);Dairy Declaration of Rotterdam (2016)
  • Participation in the project “Sustainability Module Milk” of QM Milk (2016)
  • Sourcing according to internationally recognized standards including VLOG, Fairtrade, UTZ, Rain Forest Alliance and Organic possible
 

 


 

102-13 MEMBERSHIP OF ASSOCIATIONS

→ Federation of Cooperatives, German Raiffeisen Association, German Dairy Association, Dairy Association of Lower Saxony, Employers' Association Lueneburg

 


 

102-14 STATEMENT FROM SENIOR DECISION-MAKER

Message from the CEO 


ETHICS AND INTEGRITY

Standard

Disclosure

References and comments


GRI 102: General Disclosures 2016

 


 

102-16 VALUES, PRINCIPLES, STANDARDS, AND NORMS OF BEHAVIOR

Code of Conduct of Uelzena eG


COMPANY MANAGEMENT

Standard

Disclosure

References and comments


GRI 102: General Disclosures 2016

 


 

102-18 GOVERNANCE STRUCTURE

Company management

Sustainability management


ENGAGEMENT OF STAKEHOLDERS

Standard

Disclosure

References and comments


GRI 102: General Disclosures 2016

 


 

102-40 LIST OF STAKEHOLDER GROUPS

Stakeholder dialogue


102-41 COLLECTIVE BARGAINING AGREEMENTS

(2) Based on a decision of the Board, this information is confidential due to competition reasons. 


102-42 IDENTIFYING AND SELECTING STAKEHOLDERS

Stakeholder dialogue


102-43 APPROACH TO STAKEHOLDER ENGAGEMENT

Stakeholder dialogue


102-44 KEY TOPICS AND CONCERNS RAISED

Stakeholder dialogue


REPORTING PROCEDURE

Standard

Disclosure

References and comments


GRI 102: General Disclosures 2016

 


 

102-45 ENTITIES INCLUDED IN THE CONSOLIDATED FINANCIAL STATEMENTS

Annual Report 2018 of Uelzena eG (Send inquiry to: nachhaltigkeit@uelzena.de)

→ Companies of the  Uelzena Group: Uelzena eG, Altmark-Käserei Uelzena GmbH, Hoche Butter GmbH, H. Schoppe & Schultz GmbH & Co. KG, WS Warmsener Spezialitäten GmbH

→ Retroactive merger of Trilactis GmbH into Hoche Butter GmbH with effect of 01.01.2018

→ Shareholdings of 50 percent or less as well as non-operating entities are not listed.

 


 

102-46 DEFINING REPORT CONTENT AND TOPIC BOUNDARIES

Materiality analysis

 


 

102-47 LIST OF MATERIAL TOPICS

Materiality analysis

 


 

102-48 RESTATEMENTS OF INFORMATION

→ Merger of Trilactis GmbH into Hoche Butter GmbH has no effect on the business activities

 


 

102-49 CHANGES IN REPORTING

Materiality analysis

→ Revision of key topics in 2018, effective 2019

→ Change of materiality matrix in 2018

 


 

102-50 REPORTING PERIOD

About this report

→ 01.01.2018 to 31.12.2018

 


 

102-51 DATE OF MOST RECENT REPORT

→ 01.07.2018

 


 

102-52 REPORTING CYCLE

→ Annually

 


 

102-53 CONTACT POINT FOR QUESTIONS REGARDING THE REPORT

→ Contact: nachhaltigkeit@uelzena.de

 


 

102-54 CLAIMS OF REPORTING IN ACCORDANCE WITH THE GRI STANDARDS

GRI Standards

→ This report has been prepared in accordance with the GRI Standards: Core option.

 


 

102-55 GRI CONTENT INDEX

GRI content index

 


 

102-56 EXTERNAL ASSURANCE

About this report

→ Internal review of the report, review of annual accounts and degree of achievement value by external auditors


GRI 200: ECONOMIC TOPICS

ECONOMIC PERFORMANCE

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field company 


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field company

(2) The information belongs to the action field company in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The respective divisions of the Group companies are responsible for the implementation of measures and the target achievements.

→ Quarterly reporting to the Supervisory Board

→ Annual discussion within the framework of the sustainability working group

→ Annual internal and external review of status, progress and target achievements


GRI 201: Economic performance 2016

 


 

201-1 DIRECT ECONOMIC VALUE GENERATED AND DISTRIBUTED

Action field company 

Key performance indicators company

(4) see financial reporting for breakdown for more details on economic performance

 


 

UG-MG MILK PRICE FOR UNPROCESSED MILK PAID TO THE 

MEMBER COMPANIES OF UELZENA EG (ANNUAL AVERAGE)

Action field company 

Key performance indicators company

→ This is an indicator unique to Uelzena.

 


 

UG-EK EQUITY RATIO

Action field company 

Key performance indicators company

→ This is an indicator unique to Uelzena.


PROCUREMENT PRACTICES

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field products 

 


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field products 

(2) The information belongs to the action fields products and regional responsibility in which we combine several internal performance indicators in one achievement value.

(4) The working group on sustainability has presented a draft for management approach and policy for sustainable sourcing. The Board will decide on that in 2019.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The departments central purchasing and milk management of the Uelzena Group are responsible for the implementation of measures and target achievement.

→ Discussion of topics in expert committees and the working group on sustainability

→ Internal and external audit of target achievements


GRI 204: Procurement practices 2016*

 


 

204-1 PROPORTION OF SPENDING ON LOCAL SUPPLIERS

Action field regional responsibility 

Key performance indicators regional performance

→ Uelzena’s production sites are among the largest companies in the respective regions

→ Apart from services, materials including packaging, dairy raw materials and non-dairy raw materials will be included.

 


 

UG-RBM PERCENTAGE OF QUANTITIES OF REGIONALLY 

SOURCED MILK RAW MATERIALS

Action field regional responsibility 

Key performance indicators regional performance

→ This is an indicator unique to Uelzena.


Anti-corruption

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 205: Anti-corruption 2016

 


 

205-3 CONFIRMED INCIDENTS OF CORRUPTION AND ACTIONS TAKEN

Code of Conduct of Uelzena eG

→  No incidents of corruption occurred during the reporting period and no suspected cases were reported.


ANTI-COMPETITIVE BEHAVIOR

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 206: Anti-competitive behavior 2016

 


 

206-1 LEGAL ACTIONS FOR ANTI-COMPETITIVE BEHAVIOR, ANTI-TRUST, AND MONOPOLY PRACTICES

Code of Conduct of Uelzena eG

→ Within the reporting period no cases or proceedings for anti-competitive behavior have been reported or discovered.


GRI 300: ENVIRONMENTAL TOPICS

MATERIALS

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field products


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field products

(2) The information belongs to the action field products (sustainable sourcing) in which we combine several internal performance indicators in one achievement value. 

(4) The working group on sustainability has presented a draft for management approach and policy for sustainable sourcing.  The Board will decide on that in 2019.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 301: Materials 2016

 


 

301-1 MATERIALS USED BY WEIGHT OR VOLUME

Action field products

Key performance indicators products

→ Information on the resources of natural gas and water are included in the Aspects energy and water.

→ Raw materials for MTW products were only included if provided by Uelzena.

→ No information is provided for adjuvant and process materials because the amounts sourced have been considered to be negligible.

 


 

301-2 RECYCLED INPUT MATERIALS USED

Action field products

Key performance indicators products

(1) The information “percentage of secondary raw materials used” does not make sense for agricultural raw materials and refers only to packaging materials.

 
  301-3 RECLAIMED PRODUCTS AND THEIR PACKAGING MATERIALS

Action field products

→ Food cannot be recycled
(4) Legal requirements for the recycling of packaging material, information to be provided in 2019


ENERGY

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field production


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field production

(2) The information belongs to the action field production in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 302: Energy 2016

 


 

302-1 ENERGY CONSUMPTION WITHIN THE ORGANIZATION

Action field production​​​​​​​

Key performance indicators production

→ Voluntary implementation of energy management according to ISO 5001

​​​​​​​→ Instead of total energy consumption, the energy input is stated: purchased energy minus sold energy.

(4) The following information is currently not available: consumption of energy for cooling, steam consumption as well as standards, methodologies, assumptions and sources of conversion factors used.

(1) There is only minor consumption of energy for heating which is not disclosed here

 


 

302-3 ENERGY INTENSITY

Action field production​​​​​​​

Key performance indicators production


WATER

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field production


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field production

(2) The information belongs to the action field production in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 302: Water 2016

 


 

303-1 WATER WITHDRAWAL BY SOURCE

Action field production

Key performance indicators production

(4) Information on standards, methodologies and assumptions used will be provided upon request. Send inquiries to: nachhaltigkeit@uelzena.


EMISSIONS

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field production


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field production

(2) The information belongs to the action field production in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 305: Emissions 2016

 


 

305-1 DIRECT (SCOPE 1) GHG EMISSIONS

Action field production​​​​​​​

Key performance indicators production

(1) This information are available in the energy management documentation according to ISO 50001 (Send inquiries to: nachhaltigkeit@uelzena.de)

→ For information on emissions in the base year 2012, please refer to the sustainability report 2014.

 


 

305-2 ENERGY INDIRECT (SCOPE 2) GHG EMISSIONS

Action field production​​​​​​​

Key performance indicators production

→ Uelzena combines the direct and indirect GHG emissions.

 


 

305-4 GHG EMISSIONS INTENSITY

Action field production

Key performance indicators production

→ Reference value: direct and indirect CO2 emissions in kg referred to the production quantity in kg

 
  305-5 REDUCTION OF GHG EMISSIONS

Action field production

Key performance indicators production


EFFLUENTS AND WASTE

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field production


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field production

(2) The information belongs to the action field production in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 306: Effluents and waste 2016

 


 

306-1 WATER DISCHARGE BY QUALITY AND DESTINATION

Action field production

Key performance indicators production

(2) The destination is confidential site-related information according to a decision by the Board. In principle, only Group information is disclosed.

(4) Information on standards, methodologies and assumptions used will be provided upon request. Send inquiries to: nachhaltigkeit@uelzena.de

 


 

306-2 WASTE BY TYPE AND DISPOSAL METHOD

Action field production

Key performance indicators production

(2) In principle, only Group information is disclosed.

(4) Information on standards, methodologies and assumptions used will be provided upon request. Send inquiries to: nachhaltigkeit@uelzena.de


ENVIRONMENTAL COMPLIANCE

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 307: Environmental compliance 2016

 


 

307-1 NON-COMPLIANCE WITH ENVIRONMENTAL LAWS AND REGULATIONS

→ No fines, no sanctions for non-compliance with environmental laws and regulations within the reporting period


GRI 400: SOCIAL TOPICS

EMPLOYMENT

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field employees  


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field employees  

(2) The information belongs to the action field employees in which we combine several internal performance indicators in one achievement value. 


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation is performed by the management team after SMETA audits, in the annual management report and in the review of the target achievements.


GRI 401: Employment 2016

 


 

401-1 NEW EMPLOYEE HIRES AND EMPLOYEE TURNOVER

Action field employees   

Key performance figures employees

(1) All sites are within one region, therefore there is no breakdown of the total number of employees by region.

 


 

UG-BZ AVERAGE PERIOD OF EMPLOYMENT IN YEARS

Action field employees   

Key performance figures employees

→ This is an indicator unique to Uelzena.

 


 

UG-DA AVERAGE AGE OF THE STAFF IN YEARS

Action field employees  

Key performance figures employees

→ This is an indicator unique to Uelzena.


LABOR/MANAGEMENT RELATIONS

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 402: Labor/Management relations 2016

 


 

402-1 MINIMUM NOTICE PERIODS REGARDING OPERATIONAL CHANGES

→ Notice periods are regulated by law and in tariffs.


TRAINING AND EDUCATION

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field employees


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field employees​​​​​​​

(2) The information belongs to the action field employees in which we combine several internal performance indicators in one achievement value. 


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation is performed by the management team after SMETA audits, in the annual management report and in the review of the target achievements.


GRI 404: Training and education 2016

 


 

404-1 AVERAGE HOURS OF TRAINING PER YEAR PER EMPLOYEE

Key performance figures employees​​​​​​​

(1) It is not possible to break the information down by gender and staff category because of the type of data collection used.  No change is intended because we do not expect to gain significant insights. 

 


 

UG-AQ APPRENTICESHIP QUOTA

Action field employees

→ This is an indicator unique to Uelzena.

→ In 2018 approximately 7 percent


NON-DISCRIMINATION

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field employees​​​​​​​

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field employees​​​​​​​

Company compliance

(2) The information belongs to the action field employees in which we combine several internal performance indicators in one achievement value.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation is performed by the management team after SMETA audits, in the annual management report and in the review of the target achievements.


GRI 406: Non-discrimination 2016

 


 

406-1 INCIDENTS OF DISCRIMINATION AND CORRECTIVE ACTIONS TAKEN

There were no reported incidents and no corrective actions were taken in 2018.


LOCAL COMMUNITIES

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field regional responsibility


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field regional responsibility

(2) The information belongs to the action field regional responsibility in which we combine several internal performance indicators in one achievement value. 


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The ongoing evaluation is carried out by the departments and annually in conjunction with the sustainability working group within the scope of determination of target achievements. The target achievements are reviewed by external parties.


GRI 413: Local communities 2016

 


 

413-1 OPERATIONS WITH LOCAL COMMUNITY ENGAGEMENT, IMPACT ASSESSMENTS, AND DEVELOPMENT PROGRAMS

→ Within the reporting period, local communities were included in the company's decisions and investment projects in accordance with legal requirements. There is frequent contact with local authorities and political bodies at all sites.

→ The contact persons for complaint procedures for local communities are the managing directors of the respective companies of the Uelzena Group. Works committees and occupational health and safety committees are included in accordance with statutory and collective bargaining requirements.

→ 100 percent of all sites implement sponsor programs.

→ For stakeholder engagement at all sites, see GRI 102-43


SUPPLIER SOCIAL ASSESSMENT

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field products


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field products

(2) The information belongs to the action field products in which we combine several internal performance indicators in one achievement value. 


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The departments central purchasing and milk management of the Uelzena Group are responsible for the implementation of measures and the achievement of targets.

→ Discussion of topics in expert committees and the working group on sustainability

→ The evaluation takes place within the scope of the annual management report

→ Internal and external verification of target achievements


GRI 414: Supplier social assessment 2016

 


 

414-1 NEW SUPPLIERS THAT WERE SCREENED USING SOCIAL CRITERIA

→ All suppliers of raw materials from critical growing countries according to the BSCI country list recognize, implement and support the ETI in their supply chain. 

This criterion is used for assessing suppliers. 


CUSTOMER HEALTH AND SAFETY

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field products


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field products

(2) The information belongs to the action field products in which we combine several internal performance indicators in one achievement value. 

(4) Management approach see Quality Management Manual according to DIN ISO 9001:2015


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the third-party audits, supplemental customer audits and in the annual management report.


GRI 416: Customer health and safety 2016

 


 

416-1 ASSESSMENT OF THE HEALTH AND SAFETY IMPACTS OF PRODUCT AND SERVICE CATEGORIES

Quality assurance

Quality management

→ We reviewed 100 percent of our products for health and safety impacts. 

 
  416-2 INCIDENTS OF NON-COMPLIANCE CONCERNING THE HEALTH AND SAFETY IMPACTS OF PRODUCTS AND SERVICES

Company compliance

→ No violations in the reporting period

 
  G4-FP5 CUSTOMER HEALTH AND SAFETY

Action field products

→ All production sites work according to certified quality standards

→ 100 percent of the production volume is produced in plants certified according to internationally acknowledged quality standards (IFS, BRC, ISO 9001).


MARKETING AND LABELING

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Action field products

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Action field products

→ Products are labelled according to legal requirements.


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

Internal control system with 4-eyes principle and state control bodies. The processes are reviewed within the scope of quality audits.


GRI 417: Marketing and labeling 2016

 


 

417-1 REQUIREMENTS FOR PRODUCT AND SERVICE INFORMATION AND LABELING

All products (100%) are provided with the necessary information and labelling. Products with special ecological or social effects are labelled with recognized labels such as Organic, UTZ, Fair Trade, VLOG, etc.

 
  417-2 INCIDENTS OF NON-COMPLIANCE CONCERNING PRODUCT AND SERVICE INFORMATION AND LABELING No violations related to product and service information and labeling in the reporting period.
 
  417-3 INCIDENTS OF NON-COMPLIANCE CONCERNING MARKETING COMMUNICATIONS No violations related to marketing and communication in the reporting period.


CUSTOMER PRIVACY

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

System check by external data protection officer. Adjustments to the new GDPR regulations have been made.


GRI 418: Customer Privacy 2016

 


 

418-1 SUBSTANTIATED COMPLAINTS CONCERNING BREACHES OF CUSTOMER PRIVACY AND LOSSES OF CUSTOMER DATA

No complaints on breaches of customer privacy during the reporting period.


SOCIOECONOMIC COMPLIANCE

Standard

Disclosure

References and comments


GRI 103: Management approach 2016

 


 

103-1 EXPLANATION OF THE MATERIAL TOPIC AND IST BOUNDARY

Company compliance


103-2 THE MANAGEMENT APPROACH AND IST COMPONENTS

Company compliance


103-3 EVALUATION OF THE MANAGEMENT APPROACH 

The evaluation takes place within the scope of the annual management report.


GRI 419: Socioeconomic compliance 2016

 


 

419-1 NON-COMPLIANCE WITH LAWS AND REGULATIONS IN THE SOCIAL AND ECONOMIC AREA

→ No fines for non-compliance with laws and regulations. No violations.


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